Returns and refunds

Return costs are borne by the customer, you can return undamaged items within 14 days from the date of delivery of the package.

To make a return, send us an email to info@gpacks.it using the same email with which you placed the order, indicate your order ID in the subject of the email, in the body of the email write the reasons why you want to return the return, in case of irregularities or damage found in your product, attach photographic evidence and describe the irregularity found.

All items will be refunded to the same payment method used to purchase the product.